Frequently Asked Questions
Everything you need to know about your Imperial athletic gear.
How do I know which size to order for performance apparel?
Each product page features a detailed size guide with specific measurements. For our compression gear, we recommend sizing up if you are between sizes for a more comfortable fit, or staying true to size for maximum muscle support.
What is the typical shipping time for sports equipment?
Standard orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
Can I return used equipment if I am not satisfied?
To ensure the highest hygiene and safety standards, we only accept returns on items in original, unused condition with tags attached within 30 days of purchase. Defective items are covered under our Imperial Quality Warranty.
Do you offer team or bulk order discounts?
Yes, Imperial provides specialized pricing for sports teams, gyms, and athletic organizations. Please contact our sales team through the 'Bulk Orders' page for a custom quote.
Are Imperial products covered by a warranty?
All our premium hardware and equipment come with a 1-year limited warranty against manufacturing defects. Apparel is covered for 90 days to ensure your gear stands up to high-intensity training.
How should I care for my high-performance fabrics?
To preserve moisture-wicking properties, we recommend machine washing in cold water with similar colors and air drying. Avoid using fabric softeners or bleach, as these can break down technical fibers.